Leaders who measure their success not only by the financial health of the business, but the health of its people and culture, the quality of their relationships, and the impact that they make for our communities and our world.
What do I do?
As a mentor and a qualified coach, I provide a confidential space to explore where you are now and where you'd like to be. Each session involves setting a goal, exploring options and developing an action plan that breaks big things down into little steps, helping you get results quickly.
I'm here to listen to you, not lecture. I'm a trusted advisor who will listen carefully, and offer feedback sensitively to help you achieve your goals.
What's it like working with me?
I am kind, a good listener, and have a cheeky sense of humour. My core values are integrity, connection and growth, which is why I trained as a coach, and why I've sought out and invested in coaching and mentoring at key stages of my career.
I'm relatable and am no stranger to challenges - having moved to London on my own without a job, been the only woman on an executive leadership team, chaired a Board, built and mentored teams, and more recently, returned to lap swimming after a lot of time on the lounge (yes, ouch!).
I bring executive leadership and Board experience and have worked across the logistics, utilities, government, tourism and social sectors over two decades through times of disruption and growth. I've led communication, stakeholder engagement and ESG for big organisations and am a trusted advisor to CEOs.
I have a broad toolkit of strategies to help you maximise your impact - whether it's public speaking and media interviews, engaging your people in the organisation's strategy, or working out how to juggle work and home.
My credentials include an MBA (Distinction), a Graduate Certificate in Project Management, a Bachelor of Arts (Communication Studies) majoring in public relations and journalism, Graduate of the AICD Company Directors Course and a qualified coach and change manager. I'm currently studying a Graduate Diploma of Sustainability.
Who have I worked with?
As an Executive, I've worked in health and medical research, ports and logistics, utilities and tourism sectors. I also chair an industry body. I've coached leaders in Australia and the United Kingdom, individuals and teams within the child and family and disability sector across Australia. I've worked with a teleco in Mauritius, not for profit / charitable organisations, even the RAAF.
Contact me
Mentoring and coaching can be delivered via video chat anywhere in the world, or in person (I'm based in the Newcastle area).
To arrange a confidential chat, please email me.
"Lauren coached my large, culturally diverse team (we are located in Sub-Saharan Africa) in the midst of the COVID lock-down via Zoom.
I highly recommend engaging Lauren to any business or organisation that values staff growth and well-being and is looking for a highly respectful and sincere coach with a person-centred and outcomes focused approach.
Lauren asks insightful, though provoking questions that enables her to build solid rapport, trust and engagement with the staff, whilst maintaining absolute confidentiality on the matters discussed in each session. Lauren’s laser focus on personal growth challenges each individual to think laterally and the coaching session format effectively helps them to delve deep within themselves to find head-space in their busy lives to identify and clarify their unique personal and professional goals.
Lauren was also able to recommend useful tools such as DiSC and a values exercise as an extension to the coaching program.
This investment in our staff was great value for money and came in under our training budget for FY 2020/2021. Lauren’s coaching achieved the strategic outcomes we sought, and she reliably delivered all services as contracted. We will continue to engage Lauren in the future."
Jill Whibley, Head of Human Resources for Liquid Telecom Mauritius
"I worked with Lauren and Heartful Coaching for a number of sessions this year.
I found that Lauren's approach is designed to get the best outcome for your professional development. She is genuine, provides valuable insights as part of her coaching style and is flexible in the direction of each session.
It was wonderful to have her guiding hand as I worked towards my next career step."
Leigh, manager
"Working with Lauren was an opportunity to remind myself of my strengths and motivators. She really helped me to define goals, to identify any gaps and most importantly, she connected me back to the skills I already have that allow me to achieve those goals.
It was helpful in many aspects of my life, both career and personal . We tackled big issues as well as simple techniques to apply. I’d highly recommend Lauren as a coach. Her genuine encouragement, gentle questioning and overall support made such a positive impact on both my mind and to my actions."
Liz, manager
‘’Lauren has been an exceptional mentor to me. Her kindness, willingness to share her own experiences and wisdom while listening closely, are all qualities that I’ve learned from. Beyond that, as a mentor she has always tried to help me become a better version of myself. Her constant support has been invaluable.
The best part of my mentoring relationship is the fact that I have gained a trustworthy supporter, a confidant, an advocate and an ally. Our conversations helped me grow immensely, both personally and professionally.”
Shadiyah, young professional
"Working with Lauren was both challenging and comforting at the same time. Each session built on the previous one but the real magic was that all the ideas seemed to come from me! That is a reflection of Lauren’s style and her skill as a coach. I’ve grown in confidence over our time together.
Just having dedicated time to focus on the issues I am dealing with, to get them ‘out there’ and to challenge my habitual ways of thinking, was pure gold. I highly recommend coaching – and Lauren in particular!"
Ruth, business leader
"As a recent Biotechnology graduate looking to begin my career I have found it immensely helpful working with Lauren to identify my personal goals and to set up a five year plan.
It enabled me to reflect on my own strengths and values in such a way that I can now readily identify and describe them to potential future employers.
Her passionate, patient and engaging approach made the coaching sessions very comfortable and I would highly recommend Lauren to anyone commencing their career or seeking to further develop themselves."
Josh, young professional
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